Nordic-Baltic learning experiences – multi-stakeholder collaboration in the TURID network 4.1.2023 Lapland UAS Blog Publisher Authors: Teija Tekoniemi-Selkälä, M. Sc. (Econ.) and Outi Kähkönen, M.A. work as senior lecturers in the Responsibility in Business and Services Expertise group, Lapland UAS Over 20 years of Nordic-Baltic cooperation among higher education institutes TURID is a network of higher education institutes (HEIs) of theNordic-Baltic region established in 1998. It is funded by the NordplusHigher Education programme. Currently, six HEIs are involved with theirBachelor-degree programs specializing in tourism, experience economy andgastronomy. The Network has organized 19 intensive courses and mobilities in 14destinations in 5 Nordic-Baltic countries involving over 400 studentsand 30 teachers from 11 partner HEIs as well as 23 companies in order togain knowledge, improve intercultural communication, dissemination ofexperiences and best practices to promote regional socioeconomicdevelopment in the destinations. Innovative and collaborative TURID learning concept The TURID learning concept includes online pedagogics, blended andcollaborative learning applied with innovative, co-creative andexperience-based methods and tools. The learning process includes threeparts: the theoretical journey with self-study pre-assignments, thepractical journey in the form of an intensive week in the destinationwith the commissioning entrepreneurs, and the reflective journey toreflect on the learning experiences. TURID intensive week organised by Lapland UAS in Levi in autumn 2022 The objective of the intensive course “Greener Business Practices as aCompetitive Advantage for Micro and Small Tourism Companies” organisedin Levi, Finland in October 2022 was to improve working life-orientededucational cooperation between Finland, Sweden, Estonia, and Latviaamong bachelor-level students and green micro-entrepreneurs. The HEIs participating in TURID 2022 were Lapland UAS, Satakunta UASand Novia UAS from Finland, Dalarna University from Sweden, TallinnUniversity of Technology, Estonian Maritime Academy Centre for BlueEconomy from Estonia and Turiba University from Latvia. For this TURID project, two senior lecturers from Lapland UAS withexpertise in the tourism industry and digitalization were appointed asTURID coordinators. Both senior lecturers have many years of experienceparticipating in TURID network activities. The other has been a part ofthe TURID network since its founding, and she has also served as theTURID coordinator at Lapland UAS over the years. Public-private partnerships between Lapland UAS coordinators, theKIDEVE Kittilä Development agency, and a variety of local businessesplayed an important role in establishing the necessary business networkfor the intensive course. As a result, three family-ownedmicro-companies agreed to work as commissioners. Online pedagogics, blended learning, and collaborative learning wereused as teaching methods with the OpenMoodle workspace as the learningplatform. The learning process was divided into three parts. 1. The theoretical journey included self-study pre-assignments aboutthe destination Levi and the commissioners, as well as tourismdigitalization and sustainability communication. 2. The practical journey took place on 3-7 October 2022 atdestination Levi, and students became thoroughly acquainted with thecommissioning companies and the destination itself. Each commissionerreceived two practical solutions for improving their sustainabilitycommunication for the selected customer groups via online channels. 3. The goal of the reflective journey was to reflect on the learningexperiences during the intensive course in a group blog article and apersonal diary “My journey towards a green future”. The intensive week’s program and related activities were plannedusing the theoretical framework of “Experience Design.” The programenabled multidimensional networking among teachers, students, localbusinesses, and the Kittilä municipality’s development agency, KIDEVE. Furthermore, the schedule offered a successful balance of companyvisits, studies, and leisure activities. Throughout the intensive week,there were many special events that the participants were not aware ofin advance, such as the welcoming feast in a Kota with a professionalyoik performance, visiting a reindeer farm, and meeting Santa Claus atthe farewell dinner at unique settings at the Arctic Circle. Nature,however, provided the most memorable experience for most participants,namely hunting for the Aurora Borealis late at night. Feedback on TURID Intensive Week 2022 Kittilä Municipality representatives: “The TURID network’s visit toLevi was perfectly suited to KIDEVE Kittilä Municipality DevelopmentAgency´s ongoing effort to increase and develop cooperation witheducational institutions in the region. The theme of the visit was alsotimely in relation to the ongoing sustainable tourism development work,and the participating companies could easily be found based on thispreparatory work. According to the feedback KIDEVE received from thecompanies, the companies found the cooperation useful. KIDEVE is happyto be involved in similar cooperation in the future.” Student 1: “A very fun and innovative way to learn, and I would mostdefinitely recommend any kind of TURID-project to anyone who is socialand interested in international projects.” Student 2: “From the company visits, we learned a lot about theoperation of micro-business in Levi while, also at the same time, verymuch enjoy ourselves and the once-in-a-lifetime Lappish experiences wehave with our commissioners.” Student 3: “During the intensive week, we got the chance to apply thetheory about digitalisation and sustainability communication that wehad learned in the weeks before.” Student 4: “The cooperation with the entrepreneurs was also a greatexperience to earn a little insight into the tourism industry and thedifferent job opportunities.” Photo 1. TURID 2022 commissioners, students and teachers at the GALA dinner Photo 2. Representatives of Lapland UAS at TURID 2022 The TURID project as a whole could be used as a best practice The TURID project provided an inspiring learning experience for allmajor stakeholders, including students, teachers, micro-businesses, andKIDEVE Kittilä Development Agency representatives. All stakeholders (commissioning companies, students, teachers as wellas public authorities in the KIDEVE) could benefit and learn fromsustainability communication and how it can be applied in greenmicro-companies by utilising various social media channels for differentcustomer groups. Articles on previous TURID projects: Case Latvia: A New Development Direction in Tourism Industry in Latvia and Scandinavia – Nordplus (nordplusonline.org) TURID – Promoting Higher Education in “Turism, Idrott och Kultur” – Nordplus (nordplusonline.org) Nordic co-operation for green tourism – Luleå University of Technology (ltu.se) TURID projects since 2013 2013 Finland, Rovaniemi UAS, Loma-Vietonen. Green Care Tourism in the Nordic- Baltic Region 2014 Latvia, TURIBA & Vidzeme, Gauja National Park. Green Care Tourism in the Nordic-Baltic Region 2015 Finland, Arcada, Helsinki. Green Care Tourism in the Nordic-Baltic Region 2017 Estonia, TallTech, Saaremaa: Events as Means for PromotingTourism, Health, Wellness, and Culture in the Nordic-Baltic Region 2018 Finland, Novia, Turku Archipelago: Events as Means forPromoting Tourism, Health, Wellness, and Culture in the Nordic-BalticRegion 2022 Finland, Satakunta UAS, Merikarvia. Digitalisation Opportunities among Coastal Tourism Entrepreneurs and Networks 2022 Finland, Lapland UAS, Levi. Greener Business Practices asCompetitive Advantage for Micro and Small Tourism Companies in theNordic-Baltic Region