Accessibility and Inclusivity

What do accessibility and inclusivity mean?

Accessibility and inclusivity ensure equal opportunities to study, work, and participate in the activities of the higher education community. In an accessible higher education institution, physical spaces, electronic systems, learning environments, teaching methods, and the overall atmosphere support every member of the community’s ability to participate. Promoting accessibility and ensuring barrier-free access are based on the Non-Discrimination Act and are part of the institution’s work on equality and non-discrimination.

What does accessible education mean in practice?

Accessible education means that every student has the opportunity to study based on their own individual circumstances. This includes, among other things, taking individual needs into account, ensuring barrier-free mobility on campus, and providing seamless access to digital services, learning environments, and learning materials. Learn more about the services and practices that support studying and learning:

  • The Personal Study Plan (HOPS) helps you progress in your studies in line with your own goals.Read more about the personal studyplan   
  •  Individualized study arrangements refer to various forms of instructional and guidance support designed to help students achieve the learning outcomes required for their degree and courses. These arrangements may be granted on the basis of health-related reasons. Read more about the individual study arrangements
  • The Lapland University Consortium Library offers a wide range of services to support your studies. You can find tips on the library’s website to make reading, listening, and learning easier. Check library´s tips for Accessibility

Where can you find information about campus accessibility?

If you need information about the accessibility of campus facilities, you can contact Campus Services. You can find service advisors at our offices in Kemi, Rovaniemi, and Tornio. You can also reach them by email or phone:

Kemi and Tornio

  • e-mail: kampuspalvelut.kemitornio@lapinamk.fi
  • tell.: +358 40 772 2937

Rovaniemi

  • e-mail: kampuspalvelut.rovaniemi@lapinamk.fi
  • tell: +358 40 772 2935

What does digital accessibility mean?

Digital accessibility refers to the design and implementation of digital services—such as websites—in a way that makes them accessible to all users. Accessible digital services enable users to use them even when they face challenges in perceiving and understanding websites. If you notice accessibility issues on our website, you can provide feedback. Receiving accessibility feedback is a legal obligation for providers of digital services.

How can I provide feedback on accessibility?

Your feedback is important, and all feedback related to accessibility and barrier-free access helps us make the university even more accessible. All feedback is always treated confidentially.

Accessibility feedback is handled alongside safety concerns. You can submit a report using your real name or anonymously.

Give feedback

Accessibility feedback is handled alongside safety observations. You can submit a report either by name or anonymously.

  1. Choose “Add a Safety Observation”
  2. Fill out the observation form: Briefly describe what your feedback is about. If the feedback does not pertain to a specific event, you can enter the date on which you are submitting the accessibility feedback.
  3. Add an image (optional): You can attach an image if it helps clarify your feedback.

Give feedback at https://ulapland.granitegrc.com/

Last Updated: 22.9.2026