FAQ for new and continuing students – important information for starting your studies 08.09.2025 Student news and notices For student Share on social media Share on Facebook Share on Facebook (opens in a new window) Share on LinkedIn Share on LinkedIn (opens in a new window) Share on Bluesky Share on Bluesky (opens in a new window) Share on Threads Share on Threads (opens in a new window) As autumn arrives, many students find themselves asking the same questions about starting their studies. This article offers a few tips for both new and continuing students to help ensure a smooth start to the academic year. I haven’t received the email about activating my user account If you haven’t received the activation email, don’t worry. You’ll find the answers on For a new student page. The message will direct you to the relevant link, where you’ll find all the necessary information for starting your studies and activating your user account. Other login issues? Contact the Student Helpdesk. Contact details can be found on the LUC Portal anonymous FI – LUC Portal page. Electronic Certificate of Student Status Students can order an electronic certificate of student status from Peppi via the student desktop under Orders. More detailed instructions can be found on the Peppi Instructions for Students page. We wish all new and continuing students a rewarding academic year!