Equal and Accessible Lapland – Project 

It is estimated that there are 1.3 billion people in the world with significant disabilities, and their number continues to grow due to demographic and epidemiological changes. The global aging population alone increases the need for equal and accessible services. 

• Development of equal, accessible, and year-round tourism and rehabilitation service concepts in collaboration with businesses and target groups. 
• Increase the availability of equal and accessible services. 
• Strengthen the competitiveness, vitality, and cooperation of tourism and rehabilitation companies. 

• Two (2) service and competence surveys on equal and accessible tourism services in Lapland’s tourism and rehabilitation companies. 
• A benchmarking trip to a destination offering equal and accessible services.
• Collaboration meetings for companies and stakeholders in Levi (1) and Rovaniemi (1) to strengthen regional networks. 
• Four (4) development workshops for equal and accessible tourism services. 
• Inclusive service trials (2–4) with selected companies and a testing team from the target group. 

• A literature review of research, studies, and tools related to equal and accessible tourism services used in the project. 
• A report on the service and competence survey of equal and accessible tourism services in Lapland.
• A report on the benchmarking trip. 
• A workbook on inclusive service trials to support broader utilization.
• Three (3) articles on topics related to the project.